
Remembering my first Encounter with a Mobile phone…
It’s not often that I give up on anything. Being one of the most stubborn people on this planet, means that I usually persevere or (drive myself and the rest of my family insane) until I master whatever it is I want to do.
But giving up doesn’t happen often, and I am ridiculously happy to be able to say that. I gave up on a job once. It was well paid but strenuous, and after two weeks, I was forced to admit that it was slowly killing me. I gave up on my marriage for roughly the same reason.
What this usually means, is I regard it as a personal failure, rather than the acceptance that it was a mistake and not for me. It has to be my fault, you see, that I had to run away/or give up.
And today, I gave up on my first mobile phone.
Sounds silly I know, when you consider that I have tackled the world of computers, the internet, self publishing and the vagaries of Twitter, to mention but a few.
I had wanted a mobile phone for a while. Everyone I knew had one, so they couldn’t be that difficult to use, I thought. What I didn’t realise, was that you are essentially looking at a computer system in a very small box.
“Just charge it up and switch it on…” the attractive young man in Carphone Warehouse told me. Adding, with a smirk, that I could return it inside two weeks, if I changed my mind. And that should have alerted me. For if it was that easy to use, why would I need to change my mind?
I chose a Samsung, nothing too fancy, assuming it would be easier for me. It had a nice big touch screen, and I remember looking at it in the shop and wondering how on earth it could be operated with just the one button.
The first day, I opened the box and stared at the phone for most of the morning before switching it on. I was at once assaulted by several messages – all requiring me to do various tasks. I tried to understand what they wanted, but after just one hour of insanity –I switched it off in disgust and not a little frustration.
I had been assured it had an instruction manual, but a small leaflet explaining how to change the battery did not cut the mustard!
On the second day, I tried again. After several attempts to enter the required information, I gave up again. Mainly because it logged me out after two attempts. I moved on to more interesting subjects, installed a few apps and explored a bit. But even with my stubborn streak running at full throttle, I ended up switching it off again.
The damned thing goes into stand-by mode every time you stop to think.
It also makes countless annoying bleeps, for as yet unknown reasons.
None of the menus appear to work, switching you to other screens as and when it feels like it.
I eventually found the help screen, but even following the advice to the letter, nothing helped. The instructions were concise but didn’t seem to be referring to my phone. And even when I found something to actually try, it didn’t work.
I was beginning to feel increasingly more stupid than usual, so I decided to quit. I didn’t really need a crazy, non functioning nightmare accessory to highlight my faults, so I put it back in the box and went back to my regular means of frustration, most of which had already learned who was boss…
The trouble with being super stubborn, is that you never really give up, and of course, I hadn’t. Sometime later, I was introduced to an Apple iPhone and fell in love with how easy it was to use. Makes me wonder if I would prefer an Apple computer too as they are so user friendly…
If I had my druthers, I’d’ve stayed with my trusty Samsung, but time and technology wait for no hearing aids, and lo-and-behold, the software in them would only work with an apple operating system. and not just any system, mind you. No, it had to be the latest software. (well a couple of generations old now)
Still, I can mostly make out what people are saying to me on the very infrequent times my phone actually works as a phone and I deign to answer the bloody thing. 😀
a necessary evil…
I find the Apple stuff much more user friendly and the customer service is excellent.
That is my experience too, Cathy….
I started with a Nokia and moved on to a Samsung. I found that android phones were easier to use. Few years back I brought my first iPhone and it took me a lot of time and effort to understand how it worked. Now, I’m comfortable with both iPhone and Samsung
Way to go, Sadje…
Thanks 😄