At the end of every evening, before I climb into bed, hoping for a restful night’s sleep, I lay out a game plan for accomplishing my most important tasks for the next day. Being an optimist, I tend to place too many items on my wish list. I live for the rare day when I find myself in the blissful situation of marking each task as finished. Yesterday was not one of those days. I struggled and handled a never-ending stream of problems and minor crises almost as soon as I opened my eyes.

A single thought kept running through my mind, “Really? How hard can this be?” I have spent two weeks attempting to complete a financial transaction with a unique set of circumstances. Yesterday, I received an email stating everything was signed, sealed, and the last step was to authorize payment. Easy-peasy right? Nope, their system would not…