This hasn’t been a funny year, so I probably needed a good laugh. I didn’t expect the laugh to come from a wild and crazy computer glitch.
Generally, computer glitches are not funny. They make me crazy and I wind up screaming first at the computer and later, at some poor helpless tech adviser who doesn’t know anything and can’t help me because well, she doesn’t know what to do.
Usually, Audible.com has excellent customer service. They were excellent before Amazon bought them and they have continued to have great service. But the thing is, I never actually needed technical support from them. At most, I wanted to return a really boring or badly narrated book and needed to get back my credit or refund.
Yesterday morning, after my son called at 8 in the morning — with good news — I figured I’d go back to sleep for a…
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