I’ve mentioned our wondrous surgery on a number of occasions but these past couple of days they have excelled themselves.
You may recall they were unable to give us our flu jabs because they’d run out of vaccine for the under 65s and were not doing clinics for this age group the following week when they’d specifically told us to ring/come in and make an appointment.
The phone rang and it was the surgery wanting to speak to Hubby. He was out, so I asked if I could take a message. The woman on the other end said no, she had no authority, yet Hubby had instructed them over the phone the day before to talk to me. Nope, had to have it in writing and could he ring the surgery, but it as non urgent. They closed at 6.30 and this was 6.10.
Hubby got back at 6.12…
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