This week we’re giving readers an insight into our other non-writing career, and so as I’ve recently gone back to work part-time to cover holidays and sickness, I’d like to give you a day in the life of a medical secretary.
The job has changed dramatically from when I first started 13 years ago. Now the system is totally electronic and we don’t have to deal with trollies full of patients’ notes, so here’s what I would have to do in a day:
- Check answerphone messages from the previous day and deal with those.
- Collect and open the day’s post and deal with each piece of correspondence.
- Collect patients’ folders from Medical Records who are attending your consultant’s clinic on that day. The folders just contain address labels in case the patient has a further appointment or procedure, and blank clinic headed notepaper for scanning after the consultant has written on it. In…
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